Customer Support
Support • Orders • Delivery • Returns
Customer Support
We’re here to help. Contact us with your order number for the fastest support.
RESPONSE WITHIN 24 HOURS (BUSINESS DAYS) • ORDER & DELIVERY HELP • RETURNS SUPPORT • SECURE CHECKOUT • RESPONSE WITHIN 24 HOURS (BUSINESS DAYS) • ORDER & DELIVERY HELP • RETURNS SUPPORT • SECURE CHECKOUT •
Contact
Telephone
Address
Unit A7, Charles House, Bridge Rd, Southall UB2 4BD
Support hours
Mon–Fri: 10:00 AM – 6:00 PM
What we can help with
- Order status and delivery questions
- Tracking and dispatch confirmation
- Returns and refunds (30-day policy)
- Product questions before purchase
Tip
Include your order number in your message to get help faster.
Delivery options
- Free Economy: 5–8 business days
- Standard (£15): 2–4 business days
- Processing time: 1–2 business days
Returns & refunds
Returns are accepted within 30 days of delivery for eligible items (unused, original packaging).